Management and Support
Mindshare Application Maintenance and Support is focused on meeting the customer objectives of cost reduction, end-user fulfilment, and change of application scene. As our services and maintenance deliver superior customer experience and always flexible to meet the changing business needs. We provide effective maintenance of system updates and also maintenance of changes in internal business processes. Although we also Inform about new versions and extensions of the system and its components. In fact, we also inform about new versions and extensions of the system and its components.
By offering both in-house and remote support or any combination of the two according to your needs, we can boost the cost-efficiency of your functional and technical application management services. Working closely with your team gives us the deep insights we need to bring you impactful results relevant to your business strategy.
We offer:
- End-to-end solutions that focus on creating business value and driving innovation
- Over 10 years of experience in application management services
- 24/7 coverage for critical business processes
Your benefits
- Fully transparent and pragmatic outsourcing of application and infrastructure services
- Long-term partnership based on in-depth technology and industry knowledge and globally shared best practices A dedicated service manager.
- Clear and transparent service level agreements
- Optimal balance between dedicated and shared resources spread over on-site, local and global delivery centres